Upcoming Egress IP Update – San Jose, Phoenix, Ashburn and Chicago

Scheduled Maintenance Report for Ericom

Completed

The scheduled maintenance has been completed.
Posted Sep 02, 2025 - 06:20 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 02, 2025 - 06:05 UTC

Scheduled

As part of our continued network optimization efforts, we will be updating the egress configuration for our San Jose, Phoenix, Ashburn and Chicago Point of Presence (POPs). This change introduces a new managed egress path to enhance performance and flexibility.

During the cutover, a momentary disconnection (less than 1 second) may occur. No sustained downtime is expected.

San Jose new egress CIDR that will be advertised is: 168.225.8.0/24
Phoenix new egress CIDR that will be advertised is: 168.225.9.0/24
Ashburn new egress CIDR that will be advertised is: 168.225.0.0/24
Chicago new egress CIDR that will be advertised is: 168.225.10.0/24

If you rely on IP-based filtering or allowlists, please ensure this range is permitted to maintain uninterrupted service.
Posted Aug 06, 2025 - 11:49 UTC
This scheduled maintenance affected: Americas POPs (Phoenix POP, Ashburn POP, SanJose POP, Chicago POP).